Help Desk
See FAQs
Search our frequently asked questions.
Call Us
Call our office at (951) 827-7284.
Connect With a Person Who Can Help
Get help with a specific issue. Select from the categories below.
Academic Records
If you have questions about academic records, please contact: reghelpdesk@ucr.edu
Academic Scheduling
If you have questions about:
The Final Exam Schedule
The Schedule of Classes
Please contact:
- Margaret Stewart
- Scheduling Analyst
- (951) 827-2883
- Margaret.Stewart@ucr.edu
- Jeff Williams
- Scheduling Analyst
- (951) 827-3408
- Jeffrey.Williams@ucr.edu
If you have questions about:
- Final exam review sessions
- Special events
- Classroom requests
- Special studies
- Perpetual number assignment
Please contact:
Toni Van Buhler
Scheduling Analyst
(951) 827-7283
antoinette.vanbuhler@ucr.edu
Change Address, Phone, Email, Privacy
You can change your address, phone number, email and directory privacy settings in R'Web. If you have questions, please call (951) 827-7284.
Change of Name, Birth Date, SSN
If you want to change your name, birth date or social security number, you must do so in person. If you have questions, please contact:
- (951) 827-7284
- reghelpdesk@ucr.edu
Learn more about how to change your name.
Data Requests
Third parties requesting data should complete an Online Data Request Form.
Diplomas
If you have questions about obtaining or replacing your diploma, please contact:
Fees
If you have questions about withdrawals or academic dismissals or lapse of student status, please contact:
- Dominic Laureano
- (951) 827-5970
- reshelp@ucr.edu
If you have billing inquiries or questions about deferred payment plans, please contact Student Business Services at (951) 827-3204.
FERPA
If you have questions about FERPA, please contact Registrar and FERPA Compliance Officer Bracken Dailey.
- Bracken Dailey
- (951) 827-3427
- Bracken.Dailey@ucr.edu
Financial Aid
If you have questions about Financial Aid, please contact Financial Aid at (951) 827-3878.
Grades
If you have questions about grade changes, incomplete grades or iGrade (faculty and staff), please contact:
Liz Alday
Student Records Assistant
(951) 827-5978
liz.alday@ucr.edu
Graduation and Degree Posting
If you have questions about graduation and degree posting, please contact reghelpdesk@ucr.edu
Leaves of Absence
If you have questions about leaves from UCR, please contact:
- (951) 827-7284
- reghelpdesk@ucr.edu
Registration Issues
If you have questions about R’Web or how to login with your NET ID and password, cancellation or withdrawal, please contact (951) 827-7284.
Residency for Tuition and Fee Purposes
If you have questions about:
- Statement of Legal Residence (SLR)
- Determining resident eligibility
- Changing resident status
Please contact:
- Dominic Laureano
- (951) 827-5970
- dominic.laureano@ucr.edu
Special Programs
If you have questions about Special Programs, please contact (951) 827-7284.
Transcripts
If you have questions about transcripts, please contact:
- Student Records Unit
- (951) 827-7284
- transcripts@ucr.edu
Verifications
Third parties should contact the National Student Clearing House with enrollment verification questions.
If you are a student with questions about verifiying:
- Student status
- Attendance
- Degrees
- Address information
- Loan forms
- "Good Student" auto insurance
Please contact:
- (951) 827-7284
- reshelpdesk@ucr.edu
Withdrawal or Dismissal
If you have questions about withdrawals or academic dismissals, please contact:
- (951) 827-7284
- reshelpdesk@ucr.edu